All tools · Scheduling tool
Zoho Bookings review
Zoho Bookings has a free plan with 1 event type and 1 connected calendar, and paid plans start at $8 per user/month billed monthly. It scores 64/100 on our published rubric, ranking #7 of 16 tools we compare.
Prices last verified . Checked weekly.
Prices, limits and features come from Zoho Bookings's own published pages (linked under Evidence). Functional check not done yet.
Appointment scheduling app from Zoho with a free plan for one user and Basic and Premium plans priced per user. Premium adds group bookings, routing forms, payments, white labeling and a custom domain; Zoho One customers get Premium included.
Visit Zoho BookingsScore: 64
| Category | Points | Basis | Why |
|---|---|---|---|
| Price for value | 6.1 / 24 | published docs | Solo: $8/mo (Basic); Small team: $40/mo (Basic); Sales team: no plan fits |
| Free plan | 8.9 / 12 | published docs | Free plan: 1 event type, 1 calendar checked for conflicts, no booking cap stated. |
| Scheduling features | 18 / 18 | published docs | Has 10 of 10 features. |
| Calendars & integrations | 10 / 14 | published docs | Has: Google Calendar, Outlook / Microsoft 365, Zoom, Google Meet, Microsoft Teams, Zapier. |
| Developer & openness | 6 / 10 | published docs | Has: Documented API; Embed the booking page on your site. |
| Reliability & privacy | 11 / 16 | published docs | Start year not found; public status page; SOC 2 Type 2, ISO/IEC 27001; HIPAA option; data in Depends on the Zoho data center the account signed up in. |
| Help & docs | 4 / 6 | published docs | Has: help center or docs. |
64 of 100 scorable points, shown out of 100: 64/100. See how each category is scored.
Problems found
None recorded. The functional check has not been done yet.
Zoho Bookings pricing and limits
| Plan | Free | Basic | Premium | Flex |
|---|---|---|---|---|
| Billed monthly | Free | $8 per user/month | $12 per user/month | Contact sales |
| Billed yearly | Free | $6 per user/month | $9 per user/month | — |
| Users | 1 | not stated | not stated | not stated |
| Event types | 1 | Unlimited | Unlimited | not stated |
| Calendars per user | 1 | 2 | 6 | not stated |
Swipe the table sideways to see every plan.
Limits as worded by Zoho Bookings
- Free: "Free for one user". Plan comparison: Event types 1, Workspaces 1, Calendar sync per user 1. Pricing page: "One user | Online meetings | Notification emails and reminders. Two-way calendar sync - Zoho, Google, Microsoft 365/Outlook.com."
- Basic: Plan comparison: Event types Unlimited, Workspaces 1, Calendar sync per user 2. "Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned."
- Premium: Plan comparison: Event types Unlimited, "3 workspaces included", Calendar sync per user 6. "Optional add-ons: Add resources at US$9/month Add workspaces at US$12/month" (billed annually; US$12 and US$15 billed monthly).
- Flex: "For those with custom requirements in need of a tailored plan". Contact sales.
Zoho Bookings cost calculator: what Zoho Bookings costs for your team size, next to every other tool.
Free trial: Yes, 15 days, no card required. "Get started with a free 15-day trial. No credit card information is required." The plan covered by the trial is not stated.
What it costs for three team setups
| Setup | Cheapest plan that fits | Per month, whole team | Assumptions |
|---|---|---|---|
| Solo 1 user, 3 event types, 2 calendars, 40 bookings/month, video link |
Basic | $8 1 users × $8 |
booking limit not published; assumed no cap |
| Small team 5 users, 5 event types, 2 calendars each, 200 bookings/month, video link, round robin |
Basic | $40 5 users × $8 |
booking limit not published; assumed no cap |
| Sales team 20 users, 10 event types, 2 calendars each, 1,000 bookings/month, video link, round robin, routing forms, CRM sync |
No published plan fits | — | — |
Features
Of 28 feature claims, 0 are verified in our own account and 20 come from the vendor's own pages; 8 are unclear.
| Feature | Available | From plan | Evidence |
|---|---|---|---|
| Scheduling | |||
| Buffer time | Yes | Free ("Set different service duration and buffer times" on all plans.) | Vendor docs source |
| Minimum notice | Yes | Free (Minimum and maximum booking notice; "Available on All plans".) | Vendor docs source |
| Daily booking limits | Yes | Premium (Appointment limits per day per event type and per customer; "Available on Premium plan".) | Vendor docs source |
| Group events | Yes | Premium (Group bookings (series and drop-in).) | Vendor docs source |
| Round robin | Yes | Basic (Round robin, load-based and priority-based distribution; plan from the plan comparison page.) | Vendor docs source |
| Collective events | Yes | Basic | Vendor docs source |
| Routing forms | Yes | Premium | Vendor docs source |
| Reminder workflows | Yes | Basic (Email workflows on Basic; SMS and custom (script) workflows on Premium. Free sends standard confirmation and reminder emails.) | Vendor docs source |
| Payments | Yes | Premium (PayPal, Stripe, Razorpay, Authorize.net and more.) | Vendor docs source |
| Remove branding | Yes | Premium | Vendor docs source |
| Custom domain | Yes | Premium ("Attach the booking page to your domain".) | Vendor docs source |
| Calendars & video | |||
| Google Calendar | Yes | Free | Vendor docs source |
| Outlook / Microsoft 365 | Yes | Free (Microsoft 365 / Outlook.com.) | Vendor docs source |
| iCloud / CalDAV | No | — (Calendar sync lists Google, Outlook, Zoho Calendar and Zoho CRM calendar only; no iCloud or CalDAV (https://www.zoho.com/bookings/integrations/calendars-sync.html, 2026-10-29).) | Unclear |
| Zoom | Yes | Free ("the video conferencing integration is available in the free plan".) | Vendor docs source |
| Google Meet | Yes | Free | Vendor docs source |
| Microsoft Teams | Yes | Free | Vendor docs source |
| CRM & automation | |||
| HubSpot | No | — (Integrations page links HubSpot only through Zapier; no native integration (https://www.zoho.com/bookings/integrations/, 2026-10-29).) | Unclear |
| Salesforce | No | — (Integrations page links Salesforce only through Zapier; no native integration (https://www.zoho.com/bookings/integrations/, 2026-10-29). Native CRM integrations are Zoho CRM and Bigin.) | Unclear |
| Zapier | Yes | Basic | Vendor docs source |
| Make | No | — (No Zoho Bookings app found on make.com (integrations/zoho-bookings shows a generic page); Zoho's own automation tool is Zoho Flow (2026-10-29).) | Unclear |
| Developer | |||
| API | Yes | Free (Plan comparison marks "API support" on all plans.) | Vendor docs source |
| Webhooks | No | — (No webhook feature in the plan comparison, API docs or the help center developer hub (Connections, Zia only); custom script workflows exist on Premium (2026-10-29).) | Unclear |
| Website embed | Yes | Free ("Embed the booking page into your website with an iframe code" on all plans.) | Vendor docs source |
| Open source | No | — (Proprietary; no public source code found (2026-10-29).) | Unclear |
| Self-hosting | No | — (Cloud service only; no self-hosted edition found (2026-10-29).) | Unclear |
| Compliance & admin | |||
| HIPAA (BAA) | Yes | Premium (Applicable plan: Premium. BAA template on request from legal@zohocorp.com.) | Vendor docs source |
| SSO | No | — (No single sign-on listed on the pricing or plan comparison pages (2026-10-29).) | Unclear |
Verified: we checked it in our own account. Vendor docs: the vendor's own pages say so; we haven't tested it. Unclear: advertised but undocumented, or the vendor's pages disagree. Evidence levels don't change scores. More on evidence levels.
Privacy and reliability
- GDPR: states compliance · DPA: offered · Data location: Depends on the Zoho data center the account signed up in source
- Security audit: SOC 2 Type 2, ISO/IEC 27001 source
- Status page: https://status.zoho.com/
Questions about Zoho Bookings
Does Zoho Bookings have a free plan?
Yes, Zoho Bookings has a free plan with 1 event type and 1 connected calendar.
How much does Zoho Bookings cost?
Paid plans start at $8 per user/month billed monthly. Full plan list checked 2026-10-29.
Does Zoho Bookings have round robin scheduling?
Yes, from the Basic plan.
Does Zoho Bookings work with Outlook?
Yes: Zoho Bookings connects to Outlook / Microsoft 365 calendars on every plan.
Is Zoho Bookings HIPAA compliant?
Zoho Bookings offers a HIPAA option from the Premium plan (Applicable plan: Premium. BAA template on request from legal@zohocorp.com.).
Does Zoho Bookings have an API?
Yes, from the Free plan.
Evidence
- pricing page (USD view), plan cards and feature comparison, checked
- full plan comparison incl. Free column, limits, monthly and annual USD prices, add-ons, checked
- price data file used by the pricing page (USD first in currency order), checked
- 15-day trial, no credit card, checked
- booking notice, all plans, checked
- appointment limits, Premium, checked
- round robin and other distribution methods, checked
- calendars (Google, Outlook, Zoho); calendar count per plan, checked
- MS Teams, Zoom, Zoho Meeting, Google Meet; available on free plan, checked
- HubSpot and Salesforce via Zapier, checked
- API reference, checked
- HIPAA on Premium, BAA on request, checked
- GDPR, DPA on request per data center, checked
- SOC 2 Type 2 (all cloud services), ISO/IEC 27001, SOC 2 + HIPAA lists Zoho Bookings, checked
- Zoho Corporation Private Limited, checked
- status page (redirects to us.zohostatus.com), checked