All tools · Scheduling tool
Setmore review
Setmore has a free plan, and paid plans start at $12 per user/month billed monthly. It scores 44/100 on our published rubric, ranking #14 of 16 tools we compare.
Prices last verified . Checked weekly.
Prices, limits and features come from Setmore's own published pages (linked under Evidence). Functional check not done yet.
Score
44/100
Appointment and class booking app for small service businesses, with a free plan for up to 4 users and a Pro plan priced per user with unlimited users.
Visit SetmoreScore: 44
| Category | Points | Basis | Why |
|---|---|---|---|
| Price for value | 2.4 / 24 | published docs | Solo: $12/mo (Pro); Small team: no plan fits; Sales team: no plan fits |
| Free plan | 5 / 12 | published docs | Free plan: event types not stated, calendars not stated checked for conflicts, booking cap not stated. |
| Scheduling features | 9 / 18 | published docs | Has 6 of 10 features. |
| Calendars & integrations | 11 / 14 | published docs | Has: Google Calendar, Outlook / Microsoft 365, Zoom, Google Meet, HubSpot (native), Salesforce (native), Zapier. |
| Developer & openness | 6 / 10 | published docs | Has: Documented API; Embed the booking page on your site. |
| Reliability & privacy | 7 / 16 | published docs | Start year not found; public status page; HIPAA option; data in Hosted on Google App Engine; region not stated. |
| Help & docs | 4 / 6 | published docs | Has: help center or docs. |
44.4 of 100 scorable points, shown out of 100: 44/100. See how each category is scored.
Problems found
None recorded. The functional check has not been done yet.
Setmore pricing and limits
| Plan | Free | Pro | Enterprise |
|---|---|---|---|
| Billed monthly | Free | $12 per user/month | Contact sales |
| Billed yearly | Free | $5 per user/month | — |
| Users | 4 | Unlimited | not stated |
Swipe the table sideways to see every plan.
Limits as worded by Setmore
- Free: "Up to 4 users". "Unlimited appointments". Comparison table: "Send 1 reminder on Free. Upgrade to Pro for 2 reminders." 2-way calendar sync, video appointments, SMS reminders and API access are marked "No".
- Pro: "Unlimited users". "Unlimited appointments". "Pro team members get 500 SMS credits monthly, with more available to purchase in-app. Availability varies by country." Pricing FAQ: "Each staff calendar counts as a user even if the owner/assignee does not have login permission."
- Enterprise: "Need more options to suit your larger organisation? Work with us to create an all-in-one booking system that grows with you. Contact us"
Setmore cost calculator: what Setmore costs for your team size, next to every other tool.
Free trial: No. No free trial of Pro; Setmore offers a 30-day money-back guarantee on Pro instead.
What it costs for three team setups
| Setup | Cheapest plan that fits | Per month, whole team | Assumptions |
|---|---|---|---|
| Solo 1 user, 3 event types, 2 calendars, 40 bookings/month, video link |
Pro | $12 1 users × $12 |
event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap |
| Small team 5 users, 5 event types, 2 calendars each, 200 bookings/month, video link, round robin |
No published plan fits | — | — |
| Sales team 20 users, 10 event types, 2 calendars each, 1,000 bookings/month, video link, round robin, routing forms, CRM sync |
No published plan fits | — | — |
Features
Of 28 feature claims, 0 are verified in our own account and 16 come from the vendor's own pages; 12 are unclear.
| Feature | Available | From plan | Evidence |
|---|---|---|---|
| Scheduling | |||
| Buffer time | Yes | Free (Buffer time added to a service's duration. The help article names no plan restriction.) | Vendor docs source |
| Minimum notice | Yes | Free (Appointment lead time. The help article names no plan restriction.) | Vendor docs source |
| Daily booking limits | No | — (No maximum bookings per day or week found on the pricing page or in the help center article list (2026-10-29).) | Unclear |
| Group events | Yes | Free (Group classes on Free and Pro. Classes are turned off in Setmore Health accounts.) | Vendor docs source |
| Round robin | No | — (An "any team member" booking option exists, but the help article does not describe how the team member is assigned (https://support.setmore.com/en/articles/6511982-any-team-member-option, 2026-10-29).) | Unclear |
| Collective events | No | — (No multi-host booking found on the pricing page or help center (2026-10-29).) | Unclear |
| Routing forms | No | — (No routing forms found on the pricing page or help center (2026-10-29).) | Unclear |
| Reminder workflows | Yes | Pro (Pro lists "Custom notifications & reminders" and SMS reminders; Free sends email confirmations and 1 email reminder.) | Vendor docs source |
| Payments | Yes | Free (Square, Stripe, PayPal, LawPay on Free and Pro; deposits on Pro only.) | Vendor docs source |
| Remove branding | Yes | Pro | Vendor docs source |
| Custom domain | No | — (Pricing page lists a "Custom URL Link" (Setmore booking page URL), no own domain; nothing in the help center (2026-10-29).) | Unclear |
| Calendars & video | |||
| Google Calendar | Yes | Pro (2-way sync on Pro (pricing table); Free can only export appointments to Google Calendar by 1-way URL subscription.) | Vendor docs source |
| Outlook / Microsoft 365 | Yes | Pro (2-way Office 365 sync on Pro (pricing table); 1-way export otherwise.) | Vendor docs source |
| iCloud / CalDAV | No | — (Only a 1-way export (calendar subscription URL) to Apple Calendar; no import of iCloud events for conflict checking (https://support.setmore.com/en/articles/490874-apple-macos-calendar-sync-1-way, 2026-10-29).) | Unclear |
| Zoom | Yes | Pro (Pricing table marks video appointments as Pro only.) | Vendor docs source |
| Google Meet | Yes | Pro (Pricing table marks video appointments as Pro only.) | Vendor docs source |
| Microsoft Teams | No | — (No Microsoft Teams video integration in the help center article list; Zoom and Google Meet are documented (2026-10-29).) | Unclear |
| CRM & automation | |||
| HubSpot | Yes | Free (Contact sync both ways. Pricing table: HubSpot on Free and Pro.) | Vendor docs source |
| Salesforce | Yes | All plans (Exports new customer contacts to Salesforce. Required plan not stated.) | Vendor docs source |
| Zapier | Yes | Free | Vendor docs source |
| Make | No | — (No Setmore app found on make.com (integrations/setmore and integrations/setmore-appointments show a generic page) or in the Setmore help center (2026-10-29).) | Unclear |
| Developer | |||
| API | Yes | Pro (Access by request to api@setmore.com; Pro account required (https://support.setmore.com/en/articles/579360-request-access-to-the-setmore-api).) | Vendor docs source |
| Webhooks | No | — (No webhooks in the API reference or help center (2026-10-29).) | Unclear |
| Website embed | Yes | Free (Pricing table: website booking widget on Free and Pro.) | Vendor docs source |
| Open source | No | — (Proprietary; no public source code found (2026-10-29).) | Unclear |
| Self-hosting | No | — (Hosted service only (Google App Engine per privacy policy) (2026-10-29).) | Unclear |
| Compliance & admin | |||
| HIPAA (BAA) | Yes | Pro (Setmore Health: chosen at account creation, needs a Pro or Team plan, includes a standard BAA; classes, reviews and some notification options are turned off.) | Vendor docs source |
| SSO | No | — (No single sign-on found; the help center covers 2FA, Sign in with Apple and passkeys (2026-10-29).) | Unclear |
Verified: we checked it in our own account. Vendor docs: the vendor's own pages say so; we haven't tested it. Unclear: advertised but undocumented, or the vendor's pages disagree. Evidence levels don't change scores. More on evidence levels.
Privacy and reliability
- GDPR: states compliance · DPA: offered · Data location: Hosted on Google App Engine; region not stated source
- Security audit: none found
- Status page: https://status.setmore.com/
Questions about Setmore
Does Setmore have a free plan?
Yes, Setmore has a free plan.
How much does Setmore cost?
Paid plans start at $12 per user/month billed monthly. Full plan list checked 2026-10-29.
Does Setmore have round robin scheduling?
Not according to Setmore's published documentation.
Does Setmore work with Outlook?
Yes: Setmore connects to Outlook / Microsoft 365 calendars from the Pro plan.
Is Setmore HIPAA compliant?
Setmore offers a HIPAA option from the Pro plan (Setmore Health: chosen at account creation, needs a Pro or Team plan, includes a standard BAA; classes, reviews and some notification options are turned off.).
Does Setmore have an API?
Yes, from the Pro plan.
Evidence
- pricing page and comparison table (USD), checked
- Pro priced at $12 per user (monthly billing) or $5 per user (annual billing), checked
- 30-day money-back guarantee, checked
- buffer time, checked
- lead time, checked
- classes, checked
- any team member option (assignment method not described), checked
- branding removal on Pro, checked
- Google 2-way sync, checked
- Google 1-way export, checked
- Office 365 2-way sync, checked
- Apple calendar 1-way only, checked
- Zoom, checked
- Google Meet, checked
- HubSpot, checked
- Salesforce, checked
- Zapier, checked
- API needs Pro, checked
- API reference, checked
- embed, checked
- HIPAA / BAA (Setmore Health), checked
- GDPR, checked
- DPA incorporated in Terms; operated in Raleigh, North Carolina, US, checked
- hosting on Google App Engine, checked
- status page, checked