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Microsoft Bookings review
Microsoft Bookings has no free plan, and paid plans start at $8.40 per user/month billed monthly. It scores 39/100 on our published rubric, ranking #16 of 16 tools we compare.
Prices last verified . Checked weekly.
Prices, limits and features come from Microsoft Bookings's own published pages (linked under Evidence). Functional check not done yet.
Microsoft Bookings is the appointment scheduling app in Microsoft 365, with shared booking pages for teams and Personal Bookings pages. It is not sold on its own; it comes with Microsoft 365 business plans, priced per user.
Visit Microsoft BookingsScore: 39
| Category | Points | Basis | Why |
|---|---|---|---|
| Price for value | 3 / 24 | published docs | Solo: $8.40/mo (Business Basic); Small team: no plan fits; Sales team: no plan fits |
| Free plan | 0 / 12 | published docs | No free plan. |
| Scheduling features | 8 / 18 | published docs | Has 5 of 10 features. |
| Calendars & integrations | 3 / 14 | published docs | Has: Outlook / Microsoft 365, Microsoft Teams. |
| Developer & openness | 6 / 10 | published docs | Has: Documented API; Embed the booking page on your site. |
| Reliability & privacy | 13 / 16 | published docs | Running 10 years; public status page; SOC 2 Type 2, ISO/IEC 27001 (Office 365); data in Microsoft 365 tenant data location (Exchange Online), set by the tenant's country. |
| Help & docs | 6 / 6 | published docs | Has: help center or docs, changelog. |
39 of 100 scorable points, shown out of 100: 39/100. See how each category is scored.
Problems found
None recorded. The functional check has not been done yet.
Microsoft Bookings pricing and limits
| Plan | Business Basic | Business Standard | Business Premium |
|---|---|---|---|
| Billed monthly | $8.40 per user/month | $16.80 per user/month | $26.40 per user/month |
| Billed yearly | $7 per user/month | $14 per user/month | $22 per user/month |
| Users | 300 | 300 | 300 |
Swipe the table sideways to see every plan.
Limits as worded by Microsoft Bookings
- Business Basic: "$7.00 user/month, paid yearly (Annual subscription—auto renews)"; "Or buy for $8.40 user/month with a monthly subscription". "1–300 employees". Bookings: "Included in the version with Teams". Bookings docs: "The number of services should be limited to 50."
- Business Standard: "$14.00 user/month, paid yearly"; "Or buy for $16.80 user/month with a monthly subscription". "1–300 employees". Adds desktop Office apps.
- Business Premium: "$22.00 user/month, paid yearly"; "Or buy for $26.40 user/month with a monthly subscription". "1–300 employees". Adds Entra ID, Intune, Defender and Purview security features.
Microsoft Bookings cost calculator: what Microsoft Bookings costs for your team size, next to every other tool.
Part of a suite. Price is for a Microsoft 365 business plan (version with Teams), which includes Exchange email, Teams, OneDrive, SharePoint and the Office apps (web and mobile only on Business Basic). Bookings is not sold separately.
Free trial: Yes, card required. One-month free trial of Microsoft 365 business plans; a credit card is required.
What it costs for three team setups
| Setup | Cheapest plan that fits | Per month, whole team | Assumptions |
|---|---|---|---|
| Solo 1 user, 3 event types, 2 calendars, 40 bookings/month, video link |
Business Basic | $8.40 1 users × $8.40 |
event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap |
| Small team 5 users, 5 event types, 2 calendars each, 200 bookings/month, video link, round robin |
No published plan fits | — | — |
| Sales team 20 users, 10 event types, 2 calendars each, 1,000 bookings/month, video link, round robin, routing forms, CRM sync |
No published plan fits | — | — |
Features
Of 28 feature claims, 0 are verified in our own account and 10 come from the vendor's own pages; 18 are unclear.
| Feature | Available | From plan | Evidence |
|---|---|---|---|
| Scheduling | |||
| Buffer time | Yes | Business Basic | Vendor docs source |
| Minimum notice | Yes | Business Basic ("Lead time in hours" scheduling policy.) | Vendor docs source |
| Daily booking limits | No | — (No maximum-bookings-per-day setting in the Bookings documentation on Microsoft Learn (2026-10-29).) | Unclear |
| Group events | Yes | Business Basic ("Maximum attendees per event" on a service.) | Vendor docs source |
| Round robin | No | — (Services can be booked with "any of your selected staff", but no rotation between staff is documented on Microsoft Learn (2026-10-29).) | Unclear |
| Collective events | Yes | Business Basic ("Multiple staff" services are booked only when all assigned staff are available.) | Vendor docs source |
| Routing forms | No | — (Not in the Bookings documentation on Microsoft Learn (2026-10-29).) | Unclear |
| Reminder workflows | Yes | Business Basic (Custom email confirmations, multiple reminders and follow-ups per service. SMS notifications need a Teams Premium licence (US, Canada, UK numbers).) | Vendor docs source |
| Payments | No | — ("No, there's no payment support in Bookings." (Bookings FAQ)) | Unclear |
| Remove branding | No | — (Colors and logo can be set on the booking page; removing Microsoft branding is not documented on Microsoft Learn (2026-10-29).) | Unclear |
| Custom domain | No | — (Not in the Bookings documentation on Microsoft Learn (2026-10-29).) | Unclear |
| Calendars & video | |||
| Google Calendar | No | — (Bookings checks staff availability in Microsoft 365 (Exchange/Outlook) calendars; no Google Calendar connection documented (2026-10-29).) | Unclear |
| Outlook / Microsoft 365 | Yes | Business Basic (Native: Bookings data is stored in Exchange Online and uses staff Outlook calendars.) | Vendor docs source |
| iCloud / CalDAV | No | — (No iCloud/CalDAV connection documented (2026-10-29).) | Unclear |
| Zoom | No | — (Online meetings are Teams or Skype only per the Bookings FAQ (2026-10-29).) | Unclear |
| Google Meet | No | — (Online meetings are Teams or Skype only per the Bookings FAQ (2026-10-29).) | Unclear |
| Microsoft Teams | Yes | Business Basic | Vendor docs source |
| CRM & automation | |||
| HubSpot | No | — (No native HubSpot integration in the Bookings documentation (2026-10-29).) | Unclear |
| Salesforce | No | — (No native Salesforce integration in the Bookings documentation (2026-10-29).) | Unclear |
| Zapier | No | — (No Microsoft Bookings app on Zapier (zapier.com/apps/microsoft-bookings returns 404, 2026-10-29).) | Unclear |
| Make | No | — (No Microsoft Bookings app found in Make's integrations (2026-10-29).) | Unclear |
| Developer | |||
| API | Yes | Business Premium (Microsoft Graph Bookings API, shared bookings only. The API overview says "Make sure the business has an Microsoft 365 Business Premium subscription.") | Vendor docs source |
| Webhooks | No | — (Bookings resources are not in the Microsoft Graph change notifications supported resources list (2026-10-29).) | Unclear |
| Website embed | Yes | Business Basic (iFrame embed code in the Booking page tab.) | Vendor docs source |
| Open source | No | — (Proprietary Microsoft 365 service.) | Unclear |
| Self-hosting | No | — (Cloud service only.) | Unclear |
| Compliance & admin | |||
| HIPAA (BAA) | No | — (Microsoft's HIPAA BAA (in the Products and Services DPA) covers listed in-scope services; Bookings is not named in the list on the HIPAA offering page, although Bookings data is stored in Exchange Online, which is (2026-10-29).) | Unclear |
| SSO | Yes | Business Basic (Microsoft Entra ID sign-in for staff; "Single sign-on for apps and services" on all business plans.) | Vendor docs source |
Verified: we checked it in our own account. Vendor docs: the vendor's own pages say so; we haven't tested it. Unclear: advertised but undocumented, or the vendor's pages disagree. Evidence levels don't change scores. More on evidence levels.
Privacy and reliability
- GDPR: states compliance · DPA: offered · Data location: Microsoft 365 tenant data location (Exchange Online), set by the tenant's country source
- Security audit: SOC 2 Type 2, ISO/IEC 27001 (Office 365) source
- Status page: https://status.cloud.microsoft/
Questions about Microsoft Bookings
Does Microsoft Bookings have a free plan?
No. Microsoft Bookings has no free plan, but offers a free trial.
How much does Microsoft Bookings cost?
Paid plans start at $8.40 per user/month billed monthly. Full plan list checked 2026-10-29.
Does Microsoft Bookings have round robin scheduling?
Not according to Microsoft Bookings's published documentation.
Does Microsoft Bookings work with Outlook?
Yes: Microsoft Bookings connects to Outlook / Microsoft 365 calendars on every plan.
Does Microsoft Bookings have an API?
Yes, from the Business Premium plan.
Microsoft Bookings alternatives →
Evidence
- plan comparison, annual prices, Bookings "Included in the version with Teams", 1-300 users, trial terms, checked
- Business Basic $7.00 yearly / $8.40 monthly subscription, checked
- Business Standard $14.00 yearly / $16.80 monthly subscription, checked
- Business Premium $22.00 yearly / $26.40 monthly subscription, checked
- Bookings product page, checked
- subscriptions that include Bookings, data stored in Exchange Online, checked
- no payment support, iFrame embed, Teams/Skype meetings, group bookings, checked
- buffer time, max attendees, multiple staff, notifications, 50 services, checked
- buffer time before/after, checked
- lead time, maximum days in advance, checked
- SMS needs Teams Premium, checked
- colors and logo, embedding, checked
- Graph Bookings API, checked
- change notification resources (no Bookings), checked
- HIPAA BAA scope, checked
- Office 365 SOC 2 Type 2, checked
- Office 365 ISO/IEC 27001, checked
- Microsoft DPA, checked
- Bookings launch, July 2016, checked
- Microsoft 365 status page, checked