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Chili Piper review
Chili Piper has no free plan, and paid plans start at $12 per user/month billed yearly. It scores 55/100 on our published rubric, ranking #10 of 16 tools we compare.
Prices last verified . Checked weekly.
Prices, limits and features come from Chili Piper's own published pages (linked under Evidence). Functional check not done yet.
Chili Piper is an inbound lead routing and scheduling platform for B2B sales teams; ChiliCal is its scheduling-link product. All plans are billed yearly: account tiers include a set number of seats (Routing & Scheduling starts at $15,000 a year for 15 seats), and ChiliCal on its own is sold per user with a 200-seat minimum.
Visit Chili PiperScore: 55
| Category | Points | Basis | Why |
|---|---|---|---|
| Price for value | 1.9 / 24 | published docs | Solo: $1250/mo (Routing & Scheduling); Small team: $1250/mo (Routing & Scheduling); Sales team: $1475/mo (Routing & Scheduling) |
| Free plan | 0 / 12 | published docs | No free plan. |
| Scheduling features | 14 / 18 | published docs | Has 8 of 10 features. |
| Calendars & integrations | 12 / 14 | published docs | Has: Google Calendar, Outlook / Microsoft 365, Zoom, Google Meet, Microsoft Teams, HubSpot (native), Salesforce (native), Zapier. |
| Developer & openness | 8 / 10 | published docs | Has: Documented API; Webhooks; Embed the booking page on your site. |
| Reliability & privacy | 13 / 16 | published docs | Running 10 years; public status page; SOC 2 Type II, ISO 27001; data in US (Google Cloud). |
| Help & docs | 6 / 6 | published docs | Has: help center or docs, changelog. |
54.9 of 100 scorable points, shown out of 100: 55/100. See how each category is scored.
Problems found
None recorded. The functional check has not been done yet.
Chili Piper pricing and limits
| Plan | ChiliCal standalone | Routing & Scheduling | Experiences |
|---|---|---|---|
| Billed monthly | — | — | — |
| Billed yearly | $12 per user/month (min. 200 users) | $1,250/month | $3,500/month |
| Users | not stated | 15 | 30 |
Swipe the table sideways to see every plan.
Limits as worded by Chili Piper
- ChiliCal standalone: "$12 / user / month. Minimum 200 seats." "Full ChiliCal feature set." "No AI credits included." "No orchestration or routing."
- Routing & Scheduling: "Starts at $1,250/Month. Up to 15 seats included, $45/seat/mo after that." "45,000 credits included per year." "All Fire plans are billed annually."
- Experiences: "Starts at $3,500/Month. Up to 30 seats included, $50/seat/mo after that." "150,000 credits included per year." "All Fire plans are billed annually."
Chili Piper cost calculator: what Chili Piper costs for your team size, next to every other tool.
Free trial: No. No free trial is offered on the pricing page; every plan leads to a demo request (checked 2026-10-29).
What it costs for three team setups
| Setup | Cheapest plan that fits | Per month, whole team | Assumptions |
|---|---|---|---|
| Solo 1 user, 3 event types, 2 calendars, 40 bookings/month, video link |
Routing & Scheduling | $1,250 | no monthly price published; yearly price ÷ 12; event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap |
| Small team 5 users, 5 event types, 2 calendars each, 200 bookings/month, video link, round robin |
Routing & Scheduling | $1,250 | no monthly price published; yearly price ÷ 12; event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap |
| Sales team 20 users, 10 event types, 2 calendars each, 1,000 bookings/month, video link, round robin, routing forms, CRM sync |
Routing & Scheduling | $1,475 | no monthly price published; yearly price ÷ 12; event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap; flat price includes 15 users; 5 more at $45 each |
Features
Of 28 feature claims, 0 are verified in our own account and 20 come from the vendor's own pages; 8 are unclear.
| Feature | Available | From plan | Evidence |
|---|---|---|---|
| Scheduling | |||
| Buffer time | Yes | Routing & Scheduling | Vendor docs source |
| Minimum notice | Yes | Routing & Scheduling | Vendor docs source |
| Daily booking limits | Yes | Routing & Scheduling | Vendor docs source |
| Group events | No | — (No booking type for several invitees in one slot (classes, webinars) found on the pricing page, the help center or the API reference (2026-10-29). Group Scheduling Links combine several hosts, not several invitees.) | Unclear |
| Round robin | Yes | Routing & Scheduling | Vendor docs source |
| Collective events | Yes | Routing & Scheduling (Group Scheduling Links show a slot only when all Required reps are free.) | Vendor docs source |
| Routing forms | Yes | Routing & Scheduling (Concierge: qualify, route and schedule leads from web forms.) | Vendor docs source |
| Reminder workflows | Yes | Routing & Scheduling (Email and SMS reminders.) | Vendor docs source |
| Payments | No | — (No payment collection at booking (Stripe, PayPal, Square) on the pricing page, integrations page or help center (2026-10-29).) | Unclear |
| Remove branding | Yes | Routing & Scheduling | Vendor docs source |
| Custom domain | No | — (Booking links use a chilipiper.com subdomain. The help center documents custom email domains for reminder emails only, not booking pages (2026-10-29).) | Unclear |
| Calendars & video | |||
| Google Calendar | Yes | Routing & Scheduling | Vendor docs source |
| Outlook / Microsoft 365 | Yes | Routing & Scheduling | Vendor docs source |
| iCloud / CalDAV | No | — (Only Google and Outlook calendars are listed on the pricing page; no iCloud or CalDAV in the help center (2026-10-29).) | Unclear |
| Zoom | Yes | Routing & Scheduling | Vendor docs source |
| Google Meet | Yes | Routing & Scheduling | Vendor docs source |
| Microsoft Teams | Yes | Routing & Scheduling | Vendor docs source |
| CRM & automation | |||
| HubSpot | Yes | Routing & Scheduling | Vendor docs source |
| Salesforce | Yes | Routing & Scheduling | Vendor docs source |
| Zapier | Yes | Routing & Scheduling ("Zapier Integration is included in your Chili Piper subscription.") | Vendor docs source |
| Make | No | — (No Make (Integromat) integration on the integrations page or in the help center (2026-10-29).) | Unclear |
| Developer | |||
| API | Yes | Routing & Scheduling (Public OpenAPI reference at fire.chilipiper.com.) | Vendor docs source |
| Webhooks | Yes | Routing & Scheduling | Vendor docs source |
| Website embed | Yes | Routing & Scheduling | Vendor docs source |
| Open source | No | — (Proprietary; no public source code found (2026-10-29).) | Unclear |
| Self-hosting | No | — (Cloud service hosted by Chili Piper on Google Cloud; no self-hosted option on the website or in the help center (2026-10-29).) | Unclear |
| Compliance & admin | |||
| HIPAA (BAA) | No | — (No HIPAA or BAA mention on the security page, trust center or help center (2026-10-29).) | Unclear |
| SSO | Yes | Routing & Scheduling (SSO/SAML listed on Routing & Scheduling.) | Vendor docs source |
Verified: we checked it in our own account. Vendor docs: the vendor's own pages say so; we haven't tested it. Unclear: advertised but undocumented, or the vendor's pages disagree. Evidence levels don't change scores. More on evidence levels.
Privacy and reliability
- GDPR: states compliance · DPA: offered · Data location: US (Google Cloud) source
- Security audit: SOC 2 Type II, ISO 27001 source
- Status page: https://status.chilipiper.com/
Questions about Chili Piper
Does Chili Piper have a free plan?
No. Chili Piper has no free plan.
How much does Chili Piper cost?
Paid plans start at $12 per user/month billed yearly. Full plan list checked 2026-10-29.
Does Chili Piper have round robin scheduling?
Yes, from the Routing & Scheduling plan.
Does Chili Piper work with Outlook?
Yes: Chili Piper connects to Outlook / Microsoft 365 calendars from the Routing & Scheduling plan.
Does Chili Piper have an API?
Yes, from the Routing & Scheduling plan.
Evidence
- pricing page (tiers, seats, annual-only billing FAQ, compare table, ChiliCal standalone), checked
- founded 2016, checked
- SOC 2 Type 2, ISO 27001, GDPR, US Google Cloud hosting, checked
- Exhibit A Data Protection Addendum; Chili Piper, Inc., checked
- trust center; reports on request, checked
- ChiliCal scheduling links, checked
- API, MCP and programmatic scheduling, checked
- public API reference (OpenAPI), checked
- API availability by plan, checked
- buffers, minimum scheduling notice, Google Meet and Zoom locations, checked
- daily and weekly meeting limits, checked
- round robin, checked
- combined availability of several hosts, checked
- email and SMS reminders, checked
- custom email domain for reminders (not booking pages), checked
- Zoom, checked
- Microsoft Teams, checked
- HubSpot, checked
- Salesforce, checked
- Zapier, checked
- webhooks, checked
- iframe embed, checked
- SAML SSO, checked
- product updates (changelog), checked
- status page, checked