--- title: "Microsoft Bookings review: pricing, limits and score | Calendar Booking Lab" url: https://calendarbookinglab.com/tools/microsoft-bookings --- [All tools](/) · Part of a suite # Microsoft Bookings review Microsoft Bookings has no free plan, and paid plans start at $8.40 per user/month billed monthly. It scores 39/100 on our published rubric, ranking #16 of 16 tools we compare. Prices last verified 2026-10-29. Checked weekly. Prices, limits and features come from Microsoft Bookings's own published pages (linked under Evidence). Functional check not done yet. Score 39/100 Microsoft Bookings is the appointment scheduling app in Microsoft 365, with shared booking pages for teams and Personal Bookings pages. It is not sold on its own; it comes with Microsoft 365 business plans, priced per user. [Visit Microsoft Bookings](https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app) ## Score: 39 | Category | Points | Basis | Why | | --- | --- | --- | --- | | Price for value | 3 / 24 | published docs | Solo: $8.40/mo (Business Basic); Small team: no plan fits; Sales team: no plan fits | | Free plan | 0 / 12 | published docs | No free plan. | | Scheduling features | 8 / 18 | published docs | Has 5 of 10 features. | | Calendars & integrations | 3 / 14 | published docs | Has: Outlook / Microsoft 365, Microsoft Teams. | | Developer & openness | 6 / 10 | published docs | Has: Documented API; Embed the booking page on your site. | | Reliability & privacy | 13 / 16 | published docs | Running 10 years; public status page; SOC 2 Type 2, ISO/IEC 27001 (Office 365); data in Microsoft 365 tenant data location (Exchange Online), set by the tenant's country. | | Help & docs | 6 / 6 | published docs | Has: help center or docs, changelog. | 39 of 100 scorable points, shown out of 100: 39/100. See [how each category is scored](/methodology). ### Problems found None recorded. The functional check has not been done yet. ## Microsoft Bookings pricing and limits | Plan | Business Basic | Business Standard | Business Premium | | --- | --- | --- | --- | | Billed monthly | $8.40 per user/month | $16.80 per user/month | $26.40 per user/month | | Billed yearly | $7 per user/month | $14 per user/month | $22 per user/month | | Users | 300 | 300 | 300 | Swipe the table sideways to see every plan. Limits as worded by Microsoft Bookings - **Business Basic:** "$7.00 user/month, paid yearly (Annual subscription—auto renews)"; "Or buy for $8.40 user/month with a monthly subscription". "1–300 employees". Bookings: "Included in the version with Teams". Bookings docs: "The number of services should be limited to 50." - **Business Standard:** "$14.00 user/month, paid yearly"; "Or buy for $16.80 user/month with a monthly subscription". "1–300 employees". Adds desktop Office apps. - **Business Premium:** "$22.00 user/month, paid yearly"; "Or buy for $26.40 user/month with a monthly subscription". "1–300 employees". Adds Entra ID, Intune, Defender and Purview security features. [Microsoft Bookings cost calculator](/cost/microsoft-bookings): what Microsoft Bookings costs for your team size, next to every other tool. **Part of a suite.** Price is for a Microsoft 365 business plan (version with Teams), which includes Exchange email, Teams, OneDrive, SharePoint and the Office apps (web and mobile only on Business Basic). Bookings is not sold separately. **Free trial:** Yes, card required. One-month free trial of Microsoft 365 business plans; a credit card is required. ### What it costs for three team setups | Setup | Cheapest plan that fits | Per month, whole team | Assumptions | | --- | --- | --- | --- | | Solo 1 user, 3 event types, 2 calendars, 40 bookings/month, video link | Business Basic | $8.40 1 users × $8.40 | event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap | | Small team 5 users, 5 event types, 2 calendars each, 200 bookings/month, video link, round robin | No published plan fits | — | — | | Sales team 20 users, 10 event types, 2 calendars each, 1,000 bookings/month, video link, round robin, routing forms, CRM sync | No published plan fits | — | — | ## Features Of 28 feature claims, 0 are verified in our own account and 10 come from the vendor's own pages; 18 are unclear. | Feature | Available | From plan | Evidence | | --- | --- | --- | --- | | Scheduling | | Buffer time | Yes | Business Basic | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/configure-service-availability) | | Minimum notice | Yes | Business Basic ("Lead time in hours" scheduling policy.) | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/set-scheduling-policies) | | Daily booking limits | No | — (No maximum-bookings-per-day setting in the Bookings documentation on Microsoft Learn (2026-10-29).) | Unclear | | Group events | Yes | Business Basic ("Maximum attendees per event" on a service.) | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/define-service-offerings) | | Round robin | No | — (Services can be booked with "any of your selected staff", but no rotation between staff is documented on Microsoft Learn (2026-10-29).) | Unclear | | Collective events | Yes | Business Basic ("Multiple staff" services are booked only when all assigned staff are available.) | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/define-service-offerings) | | Routing forms | No | — (Not in the Bookings documentation on Microsoft Learn (2026-10-29).) | Unclear | | Reminder workflows | Yes | Business Basic (Custom email confirmations, multiple reminders and follow-ups per service. SMS notifications need a Teams Premium licence (US, Canada, UK numbers).) | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/define-service-offerings) | | Payments | No | — ("No, there's no payment support in Bookings." (Bookings FAQ)) | Unclear | | Remove branding | No | — (Colors and logo can be set on the booking page; removing Microsoft branding is not documented on Microsoft Learn (2026-10-29).) | Unclear | | Custom domain | No | — (Not in the Bookings documentation on Microsoft Learn (2026-10-29).) | Unclear | | Calendars & video | | Google Calendar | No | — (Bookings checks staff availability in Microsoft 365 (Exchange/Outlook) calendars; no Google Calendar connection documented (2026-10-29).) | Unclear | | Outlook / Microsoft 365 | Yes | Business Basic (Native: Bookings data is stored in Exchange Online and uses staff Outlook calendars.) | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-faq) | | iCloud / CalDAV | No | — (No iCloud/CalDAV connection documented (2026-10-29).) | Unclear | | Zoom | No | — (Online meetings are Teams or Skype only per the Bookings FAQ (2026-10-29).) | Unclear | | Google Meet | No | — (Online meetings are Teams or Skype only per the Bookings FAQ (2026-10-29).) | Unclear | | Microsoft Teams | Yes | Business Basic | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/define-service-offerings) | | CRM & automation | | HubSpot | No | — (No native HubSpot integration in the Bookings documentation (2026-10-29).) | Unclear | | Salesforce | No | — (No native Salesforce integration in the Bookings documentation (2026-10-29).) | Unclear | | Zapier | No | — (No Microsoft Bookings app on Zapier (zapier.com/apps/microsoft-bookings returns 404, 2026-10-29).) | Unclear | | Make | No | — (No Microsoft Bookings app found in Make's integrations (2026-10-29).) | Unclear | | Developer | | API | Yes | Business Premium (Microsoft Graph Bookings API, shared bookings only. The API overview says "Make sure the business has an Microsoft 365 Business Premium subscription.") | Vendor docs [source](https://learn.microsoft.com/en-us/graph/api/resources/booking-api-overview?view=graph-rest-1.0) | | Webhooks | No | — (Bookings resources are not in the Microsoft Graph change notifications supported resources list (2026-10-29).) | Unclear | | Website embed | Yes | Business Basic (iFrame embed code in the Booking page tab.) | Vendor docs [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-faq) | | Open source | No | — (Proprietary Microsoft 365 service.) | Unclear | | Self-hosting | No | — (Cloud service only.) | Unclear | | Compliance & admin | | HIPAA (BAA) | No | — (Microsoft's HIPAA BAA (in the Products and Services DPA) covers listed in-scope services; Bookings is not named in the list on the HIPAA offering page, although Bookings data is stored in Exchange Online, which is (2026-10-29).) | Unclear | | SSO | Yes | Business Basic (Microsoft Entra ID sign-in for staff; "Single sign-on for apps and services" on all business plans.) | Vendor docs [source](https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products) | **Verified**: we checked it in our own account. **Vendor docs**: the vendor's own pages say so; we haven't tested it. **Unclear**: advertised but undocumented, or the vendor's pages disagree. Evidence levels don't change scores. [More on evidence levels](/methodology#evidence). ### Privacy and reliability - **GDPR:** states compliance · **DPA:** offered · **Data location:** Microsoft 365 tenant data location (Exchange Online), set by the tenant's country [source](https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-overview) - **Security audit:** SOC 2 Type 2, ISO/IEC 27001 (Office 365) [source](https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2) - **Status page:** [https://status.cloud.microsoft/](https://status.cloud.microsoft/) ## Questions about Microsoft Bookings ### Does Microsoft Bookings have a free plan? No. Microsoft Bookings has no free plan, but offers a free trial. ### How much does Microsoft Bookings cost? Paid plans start at $8.40 per user/month billed monthly. Full plan list checked 2026-10-29. ### Does Microsoft Bookings have round robin scheduling? Not according to Microsoft Bookings's published documentation. ### Does Microsoft Bookings work with Outlook? Yes: Microsoft Bookings connects to Outlook / Microsoft 365 calendars on every plan. ### Does Microsoft Bookings have an API? Yes, from the Business Premium plan. [Microsoft Bookings alternatives →](/alternatives/microsoft-bookings) ## Evidence - [plan comparison, annual prices, Bookings "Included in the version with Teams", 1-300 users, trial terms](https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products), checked 2026-10-29 - [Business Basic $7.00 yearly / $8.40 monthly subscription](https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-business-basic), checked 2026-10-29 - [Business Standard $14.00 yearly / $16.80 monthly subscription](https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-business-standard), checked 2026-10-29 - [Business Premium $22.00 yearly / $26.40 monthly subscription](https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-business-premium), checked 2026-10-29 - [Bookings product page](https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app), checked 2026-10-29 - [subscriptions that include Bookings, data stored in Exchange Online](https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-overview), checked 2026-10-29 - [no payment support, iFrame embed, Teams/Skype meetings, group bookings](https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-faq), checked 2026-10-29 - [buffer time, max attendees, multiple staff, notifications, 50 services](https://learn.microsoft.com/en-us/microsoft-365/bookings/define-service-offerings), checked 2026-10-29 - [buffer time before/after](https://learn.microsoft.com/en-us/microsoft-365/bookings/configure-service-availability), checked 2026-10-29 - [lead time, maximum days in advance](https://learn.microsoft.com/en-us/microsoft-365/bookings/set-scheduling-policies), checked 2026-10-29 - [SMS needs Teams Premium](https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-sms), checked 2026-10-29 - [colors and logo, embedding](https://learn.microsoft.com/en-us/microsoft-365/bookings/customize-booking-page), checked 2026-10-29 - [Graph Bookings API](https://learn.microsoft.com/en-us/graph/api/resources/booking-api-overview?view=graph-rest-1.0), checked 2026-10-29 - [change notification resources (no Bookings)](https://learn.microsoft.com/en-us/graph/change-notifications-overview), checked 2026-10-29 - [HIPAA BAA scope](https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech), checked 2026-10-29 - [Office 365 SOC 2 Type 2](https://learn.microsoft.com/en-us/compliance/regulatory/offering-soc-2), checked 2026-10-29 - [Office 365 ISO/IEC 27001](https://learn.microsoft.com/en-us/compliance/regulatory/offering-iso-27001), checked 2026-10-29 - [Microsoft DPA](https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA), checked 2026-10-29 - [Bookings launch, July 2016](https://www.microsoft.com/en-us/microsoft-365/blog/2016/07/20/bring-in-business-247-with-microsoft-bookings/), checked 2026-10-29 - [Microsoft 365 status page](https://status.cloud.microsoft/), checked 2026-10-29 ## Spot something wrong?