---
title: "Chili Piper review: pricing, limits and score | Calendar Booking Lab"
url: https://calendarbookinglab.com/tools/chili-piper
---

[All tools](/) · Scheduling tool

# Chili Piper review

Chili Piper has no free plan, and paid plans start at $12 per user/month billed yearly. It scores 55/100 on our published rubric, ranking #10 of 16 tools we compare.

Prices last verified 2026-10-29. Checked weekly.

Prices, limits and features come from Chili Piper's own published pages (linked under Evidence). Functional check not done yet.

Score

55/100

Chili Piper is an inbound lead routing and scheduling platform for B2B sales teams; ChiliCal is its scheduling-link product. All plans are billed yearly: account tiers include a set number of seats (Routing & Scheduling starts at $15,000 a year for 15 seats), and ChiliCal on its own is sold per user with a 200-seat minimum.

[Visit Chili Piper](https://www.chilipiper.com)

## Score: 55

| Category | Points | Basis | Why |
| --- | --- | --- | --- |
| Price for value | 1.9 / 24 | published docs | Solo: $1250/mo (Routing & Scheduling); Small team: $1250/mo (Routing & Scheduling); Sales team: $1475/mo (Routing & Scheduling) |
| Free plan | 0 / 12 | published docs | No free plan. |
| Scheduling features | 14 / 18 | published docs | Has 8 of 10 features. |
| Calendars & integrations | 12 / 14 | published docs | Has: Google Calendar, Outlook / Microsoft 365, Zoom, Google Meet, Microsoft Teams, HubSpot (native), Salesforce (native), Zapier. |
| Developer & openness | 8 / 10 | published docs | Has: Documented API; Webhooks; Embed the booking page on your site. |
| Reliability & privacy | 13 / 16 | published docs | Running 10 years; public status page; SOC 2 Type II, ISO 27001; data in US (Google Cloud). |
| Help & docs | 6 / 6 | published docs | Has: help center or docs, changelog. |

54.9 of 100 scorable points, shown out of 100: 55/100. See [how each category is scored](/methodology).

### Problems found

None recorded. The functional check has not been done yet.

## Chili Piper pricing and limits

| Plan | ChiliCal standalone | Routing & Scheduling | Experiences |
| --- | --- | --- | --- |
| Billed monthly | — | — | — |
| Billed yearly | $12 per user/month (min. 200 users) | $1,250/month | $3,500/month |
| Users | not stated | 15 | 30 |

Swipe the table sideways to see every plan.

Limits as worded by Chili Piper

-   **ChiliCal standalone:** "$12 / user / month. Minimum 200 seats." "Full ChiliCal feature set." "No AI credits included." "No orchestration or routing."
-   **Routing & Scheduling:** "Starts at $1,250/Month. Up to 15 seats included, $45/seat/mo after that." "45,000 credits included per year." "All Fire plans are billed annually."
-   **Experiences:** "Starts at $3,500/Month. Up to 30 seats included, $50/seat/mo after that." "150,000 credits included per year." "All Fire plans are billed annually."

[Chili Piper cost calculator](/cost/chili-piper): what Chili Piper costs for your team size, next to every other tool.

**Free trial:** No. No free trial is offered on the pricing page; every plan leads to a demo request (checked 2026-10-29).

### What it costs for three team setups

| Setup | Cheapest plan that fits | Per month, whole team | Assumptions |
| --- | --- | --- | --- |
| Solo 1 user, 3 event types, 2 calendars, 40 bookings/month, video link  | Routing & Scheduling | $1,250 | no monthly price published; yearly price ÷ 12; event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap |
| Small team 5 users, 5 event types, 2 calendars each, 200 bookings/month, video link, round robin  | Routing & Scheduling | $1,250 | no monthly price published; yearly price ÷ 12; event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap |
| Sales team 20 users, 10 event types, 2 calendars each, 1,000 bookings/month, video link, round robin, routing forms, CRM sync  | Routing & Scheduling | $1,475 | no monthly price published; yearly price ÷ 12; event type limit not published; assumed no cap; calendar limit not published; assumed no cap; booking limit not published; assumed no cap; flat price includes 15 users; 5 more at $45 each |

## Features

Of 28 feature claims, 0 are verified in our own account and 20 come from the vendor's own pages; 8 are unclear.

| Feature | Available | From plan | Evidence |
| --- | --- | --- | --- |
| Scheduling |
| Buffer time | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/27994909516563-Meeting-Types-in-MyApp) |
| Minimum notice | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/27994909516563-Meeting-Types-in-MyApp) |
| Daily booking limits | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/47513911138451-Configuring-Meeting-Limits-in-Chili-Piper) |
| Group events | No | — (No booking type for several invitees in one slot (classes, webinars) found on the pricing page, the help center or the API reference (2026-10-29). Group Scheduling Links combine several hosts, not several invitees.) | Unclear |
| Round robin | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/34959473865491-Round-Robin-Scheduling-Links) |
| Collective events | Yes | Routing & Scheduling (Group Scheduling Links show a slot only when all Required reps are free.) | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/34959772232467-Group-Scheduling-Links) |
| Routing forms | Yes | Routing & Scheduling (Concierge: qualify, route and schedule leads from web forms.) | Vendor docs [source](https://www.chilipiper.com/pricing) |
| Reminder workflows | Yes | Routing & Scheduling (Email and SMS reminders.) | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/28030135101971-Reminders-and-Messages) |
| Payments | No | — (No payment collection at booking (Stripe, PayPal, Square) on the pricing page, integrations page or help center (2026-10-29).) | Unclear |
| Remove branding | Yes | Routing & Scheduling | Vendor docs [source](https://www.chilipiper.com/pricing) |
| Custom domain | No | — (Booking links use a chilipiper.com subdomain. The help center documents custom email domains for reminder emails only, not booking pages (2026-10-29).) | Unclear |
| Calendars & video |
| Google Calendar | Yes | Routing & Scheduling | Vendor docs [source](https://www.chilipiper.com/pricing) |
| Outlook / Microsoft 365 | Yes | Routing & Scheduling | Vendor docs [source](https://www.chilipiper.com/pricing) |
| iCloud / CalDAV | No | — (Only Google and Outlook calendars are listed on the pricing page; no iCloud or CalDAV in the help center (2026-10-29).) | Unclear |
| Zoom | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/33101672967315-Configuring-Zoom-for-your-Organization) |
| Google Meet | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/27994909516563-Meeting-Types-in-MyApp) |
| Microsoft Teams | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/36551470458771-Microsoft-Teams-Integration-Setup) |
| CRM & automation |
| HubSpot | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/32657363448851-Configuring-the-HubSpot-Integration-for-your-Organization) |
| Salesforce | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/28746887209107-Configuring-the-Salesforce-Integration-for-your-Organization) |
| Zapier | Yes | Routing & Scheduling ("Zapier Integration is included in your Chili Piper subscription.") | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/360053797973-Getting-Started-with-Zapier) |
| Make | No | — (No Make (Integromat) integration on the integrations page or in the help center (2026-10-29).) | Unclear |
| Developer |
| API | Yes | Routing & Scheduling (Public OpenAPI reference at fire.chilipiper.com.) | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/35576029581971-Edge-API-References) |
| Webhooks | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/39402611091475-Custom-Webhook-Configuration) |
| Website embed | Yes | Routing & Scheduling | Vendor docs [source](https://help.chilipiper.com/hc/en-us/articles/12601963874323-Embedding-A-Calendar-or-Booking-Link) |
| Open source | No | — (Proprietary; no public source code found (2026-10-29).) | Unclear |
| Self-hosting | No | — (Cloud service hosted by Chili Piper on Google Cloud; no self-hosted option on the website or in the help center (2026-10-29).) | Unclear |
| Compliance & admin |
| HIPAA (BAA) | No | — (No HIPAA or BAA mention on the security page, trust center or help center (2026-10-29).) | Unclear |
| SSO | Yes | Routing & Scheduling (SSO/SAML listed on Routing & Scheduling.) | Vendor docs [source](https://www.chilipiper.com/pricing) |

**Verified**: we checked it in our own account. **Vendor docs**: the vendor's own pages say so; we haven't tested it. **Unclear**: advertised but undocumented, or the vendor's pages disagree. Evidence levels don't change scores. [More on evidence levels](/methodology#evidence).

### Privacy and reliability

-   **GDPR:** states compliance · **DPA:** offered · **Data location:** US (Google Cloud) [source](https://www.chilipiper.com/security)
-   **Security audit:** SOC 2 Type II, ISO 27001 [source](https://www.chilipiper.com/security)
-   **Status page:** [https://status.chilipiper.com/](https://status.chilipiper.com/)

## Questions about Chili Piper

### Does Chili Piper have a free plan?

No. Chili Piper has no free plan.

### How much does Chili Piper cost?

Paid plans start at $12 per user/month billed yearly. Full plan list checked 2026-10-29.

### Does Chili Piper have round robin scheduling?

Yes, from the Routing & Scheduling plan.

### Does Chili Piper work with Outlook?

Yes: Chili Piper connects to Outlook / Microsoft 365 calendars from the Routing & Scheduling plan.

### Does Chili Piper have an API?

Yes, from the Routing & Scheduling plan.

[Chili Piper alternatives →](/alternatives/chili-piper)

## Evidence

-   [pricing page (tiers, seats, annual-only billing FAQ, compare table, ChiliCal standalone)](https://www.chilipiper.com/pricing), checked 2026-10-29
-   [founded 2016](https://www.chilipiper.com/about), checked 2026-10-29
-   [SOC 2 Type 2, ISO 27001, GDPR, US Google Cloud hosting](https://www.chilipiper.com/security), checked 2026-10-29
-   [Exhibit A Data Protection Addendum; Chili Piper, Inc.](https://www.chilipiper.com/terms-and-conditions), checked 2026-10-29
-   [trust center; reports on request](https://trust.chilipiper.com/), checked 2026-10-29
-   [ChiliCal scheduling links](https://www.chilipiper.com/products/chilical), checked 2026-10-29
-   [API, MCP and programmatic scheduling](https://www.chilipiper.com/products/mcp), checked 2026-10-29
-   [public API reference (OpenAPI)](https://fire.chilipiper.com/api/fire-edge/public/org/docs/index.html), checked 2026-10-29
-   [API availability by plan](https://help.chilipiper.com/hc/en-us/articles/35576029581971-Edge-API-References), checked 2026-10-29
-   [buffers, minimum scheduling notice, Google Meet and Zoom locations](https://help.chilipiper.com/hc/en-us/articles/27994909516563-Meeting-Types-in-MyApp), checked 2026-10-29
-   [daily and weekly meeting limits](https://help.chilipiper.com/hc/en-us/articles/47513911138451-Configuring-Meeting-Limits-in-Chili-Piper), checked 2026-10-29
-   [round robin](https://help.chilipiper.com/hc/en-us/articles/34959473865491-Round-Robin-Scheduling-Links), checked 2026-10-29
-   [combined availability of several hosts](https://help.chilipiper.com/hc/en-us/articles/34959772232467-Group-Scheduling-Links), checked 2026-10-29
-   [email and SMS reminders](https://help.chilipiper.com/hc/en-us/articles/28030135101971-Reminders-and-Messages), checked 2026-10-29
-   [custom email domain for reminders (not booking pages)](https://help.chilipiper.com/hc/en-us/articles/48452049596563-How-to-Set-Up-Custom-Email-Domains), checked 2026-10-29
-   [Zoom](https://help.chilipiper.com/hc/en-us/articles/33101672967315-Configuring-Zoom-for-your-Organization), checked 2026-10-29
-   [Microsoft Teams](https://help.chilipiper.com/hc/en-us/articles/36551470458771-Microsoft-Teams-Integration-Setup), checked 2026-10-29
-   [HubSpot](https://help.chilipiper.com/hc/en-us/articles/32657363448851-Configuring-the-HubSpot-Integration-for-your-Organization), checked 2026-10-29
-   [Salesforce](https://help.chilipiper.com/hc/en-us/articles/28746887209107-Configuring-the-Salesforce-Integration-for-your-Organization), checked 2026-10-29
-   [Zapier](https://help.chilipiper.com/hc/en-us/articles/360053797973-Getting-Started-with-Zapier), checked 2026-10-29
-   [webhooks](https://help.chilipiper.com/hc/en-us/articles/39402611091475-Custom-Webhook-Configuration), checked 2026-10-29
-   [iframe embed](https://help.chilipiper.com/hc/en-us/articles/12601963874323-Embedding-A-Calendar-or-Booking-Link), checked 2026-10-29
-   [SAML SSO](https://help.chilipiper.com/hc/en-us/articles/35623959444755-How-to-set-up-your-Identity-Provider-IdP-SSO-for-Chili-Piper), checked 2026-10-29
-   [product updates (changelog)](https://help.chilipiper.com/hc/en-us/sections/20661971965971-Product-Updates), checked 2026-10-29
-   [status page](https://status.chilipiper.com/), checked 2026-10-29

## Spot something wrong?